Terms of Service

Overview

Reeves Home Inspection ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Request an inspection quote or schedule services
• Fill out contact forms on our website
• Communicate with us via phone, email, or other methods
• Subscribe to our newsletter or updates

This information may include:

• Name and contact information (email, phone number, address)
• Property address and details
• Inspection preferences and requirements
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. These may include:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Marketing cookies for advertising purposes

You can control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

• Provide and improve our home inspection services
• Communicate with you about appointments and services
• Send inspection reports and follow-up information
• Process payments and maintain business records
• Comply with legal obligations and protect our rights
• Send marketing communications (with your consent)
• Analyze website usage and improve user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us with:

• Website hosting and maintenance
• Payment processing
• Email marketing services
• Analytics and reporting
• Legal and professional services

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes indicates acceptance of the updated policy

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